Company Policy
Rules Guiding Operations
Insurance Policy
SEMA courier service insurance policy is the best when comparing with other courier companies.
Shipping and transportation has the chance of running into losses in the form of damaged, broken or lost products. We have and insurance policy to cover and fall back option when something like that happens. Our terms of insurance covers everything about how losses will be borne in case of a major loss.
Rules Guiding Operations
Delivery Policy
Parcel fulfilment is plagued by fake delivery attempts and delivery exceptions. SEMA courier service has made Proof of Delivery mandatory after every parcel delivery which should help our customers cope with missed deliveries. Proof of Delivery (PoD) is a digital agreement that is signed by the customer after they receive an order. It brings down the paperwork and also reduces the chances of delivery exceptions. All in all, it’s a good way to keep your peace while making customers happy.
Rules Guiding Operations
Coverage Policy
Door-to-door delivery including duty/tax, tariff DDP, prepaid VAT, convenient and safe customs clearance might be applicable before delivering to residential addresses.
A wide variety of products can be delivered including lithium batteries, magnetic products, kitchenware, textiles, gels, cosmetics, cell phones, electronic watches, LED products, VR and many other products.
We provide customers with high-quality and cost-efficient express delivery services as well as rapid customs clearance. Parcels are sorted and shipped directly to destination country via air. Parcel information is sent to destination customs officials prior to departure to ensure they rapidly clear customs. Parcels are then immediately delivered to the end customer. Our service is suitable for high-value goods with specific delivery times.